Terms
Last updated
These terms are demo content for the fictional Tidewell Plumbing & Drain. Replace them with your own.
Prices
Every visit has a trip fee for the time of day on the prices page, which covers the trip and the diagnosis. The repair is a flat-rate price, written down and agreed before we start. If you go ahead, the trip fee comes off the bill.
Permits
Where a job needs a permit and an inspection (a water heater, a repipe), we apply for it and include it in the price.
Booking and cancelling
Cancel or move a visit up to 24 hours before at no cost. Deposits are taken off the final bill and refunded if we cancel.
Vouchers
Gift vouchers are valid for a year and can be used for any job.