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Two-story house, Riverside ·

A pipe burst over the hallway

Water coming through the hallway ceiling in the first hard freeze. The main off on the phone, the pipe found, cut out and soldered, and the water back on by four.

A hallway ceiling opened around a repaired copper pipe with a new soldered coupling, a drop cloth and bucket on the floor below
Called
Tuesday, 1:40 a.m.
On site in
38 minutes
Time on site
2 hours
Cost
$520, including the night trip fee
Emergency repairs →

The call came in at twenty to two: water through the hallway light. We talked them through turning off the main while the van was on its way, which saved the floor.

The supply line to the upstairs bathroom ran through an unheated corner of the ceiling and had split along a foot of its length. We opened the ceiling just round it, cut out the split section, soldered in new copper and wrapped the run in insulation so it won’t freeze again. Water back on at four, photos sent to their insurer before breakfast.

Ask Tidewell's helper

Questions about leaks, drains, prices and how soon we can come

Hi! Ask me what Tidewell can fix, what it costs, which towns the vans cover or how quickly a plumber can get to you. Water coming through right now? Turn off the main valve and call (541) 555-0187.

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