Two-story house, Riverside ·
A pipe burst over the hallway
Water coming through the hallway ceiling in the first hard freeze. The main off on the phone, the pipe found, cut out and soldered, and the water back on by four.

- Called
- Tuesday, 1:40 a.m.
- On site in
- 38 minutes
- Time on site
- 2 hours
- Cost
- $520, including the night trip fee
The call came in at twenty to two: water through the hallway light. We talked them through turning off the main while the van was on its way, which saved the floor.
The supply line to the upstairs bathroom ran through an unheated corner of the ceiling and had split along a foot of its length. We opened the ceiling just round it, cut out the split section, soldered in new copper and wrapped the run in insulation so it won’t freeze again. Water back on at four, photos sent to their insurer before breakfast.