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Emergency repairs

Day and night, 24/7

From
How long
Usually 1 to 2 hours on site

Most emergencies come down to one joint, one fitting or one frozen length of pipe. We stop the water first, find the cause, and fix it properly the same night whenever we can: both vans carry copper and PEX in the common sizes, the fittings for them, and a spare water heater valve or two.

If a permanent repair has to wait for a part, we make it safe and get your water back on before we leave, and you only pay the flat rate once.

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A gloved hand closing a brass valve on a burst copper pipe under a kitchen sink, a fine spray of water caught in a flashlight beam

What's included

  • The water stopped and the leak found
  • A permanent repair where it can be done there and then
  • Common copper, PEX and fittings carried on the van
  • Drop cloths, clean-up and photos for your insurer

Typical jobs

  • A pipe burst in a freeze
  • Water coming through a ceiling
  • A water heater leaking from the bottom
  • A toilet that won't stop overflowing

Recent jobs like this

Questions

What do I do while I wait?

Turn off the main water valve, switch off the power to anything wet, and move what you can out of the way. Take a few photos for your insurer.

Do you charge more at night?

The trip fee is $149 in the evening and $189 at night, on Sundays and holidays. The repair is the same flat rate whatever the hour.

Ask Tidewell's helper

Questions about leaks, drains, prices and how soon we can come

Hi! Ask me what Tidewell can fix, what it costs, which towns the vans cover or how quickly a plumber can get to you. Water coming through right now? Turn off the main valve and call (541) 555-0187.

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